What Happened in Arizona

This is the seventh part in my series about the 2020 presidential election. The previous six parts focused on the Midwest, particularly the “Blue Wall” that many Democrats were concerned about…

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Learning to Write Without My Stone Tablet

Technology for Dinosaurs

I always thought I would be a person who stayed on top of trends and technology. It turns out I am not.

My family was one of the first to own a microwave oven and an Atari game console. My tech husband would mesmerize people with the magic of his mobile phone in a big, unsightly, suitcase that he could take out of the car. It was cutting edge stuff.

Somewhere shortly after flip phones became smartphones and televisions flattened out, my desire and ability to keep up also flattened. My mother is more hip and up-to-date than I am.

I have only recently discovered “Google Docs”. I didn’t discover it, my thirty- year- old daughter introduced it to me.

I use a fraction of the technology available on my cell phone or computer. Why the world has trusted me to use these things without supervision is a mystery to me.

Surprisingly, I have used live editing, virtual conferencing, and other technology back when I had a real job. It was a remote position working for a luxury brand.

I got to experience the extent of it with a virtual butt chewing. A customer would not accept an apology for a $4000.00 handbag that would not be arriving in time for her sixteen-year-old daughter on Christmas morning.

She was cussing and spitting fire at me in capital letters via live chat. I made every possible, professional apology and peace offering that I could.

Within our program, we had a scratch pad where we wrote down any and everything our customers rattled off. Our customers were not happy if they were asked to repeat information that they had already given.

While my livid customer continued expressing herself and informed me that I was ruining the life of her spoiled brat, my fingers were busy typing out a message of their own on the scratch pad.

Days before this engaging chat, my college bound, freshman, daughter had been in an auto accident which destroyed years of ballet training and changed her education track in the matter of a few seconds. A distracted driver hit her from behind.

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